[Privacy Policy (Personal Information Protection Policy)]
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Read the privacy policy



Healthy Nature（以下、「当サイト」といいます）は、
株式会社ワントゥエルブ（以下、「当社」といいます）が運営しています。
当社は、利用者様の個人情報を適切に保護することを重要な責務と考え、
以下の方針に基づき個人情報の保護に努めます。


1. About the collection of personal information


This site may acquire personal information in the following ways:

When ordering or purchasing products

When using the inquiry form

When registering as a member or subscribing to the email newsletter

When participating in various campaigns or answering questionnaires

When entering product delivery/payment information

The personal information to be acquired includes:
Name, address, phone number, email address,
Delivery address information, payment information, purchase history, access logs, IP address, etc.


2. Purpose of use of personal information

Our company will use the acquired personal information for the following purposes:

Product shipment, payment processing,
Order management

Responding to inquiries

Providing after-sales service

Providing information to users (email newsletters, etc., in case of optional consent)

Site improvement/marketing analysis (access analysis, etc.)

Safety management such as unauthorized access,
トラブル対応等の安全管理

Necessary measures based on laws and regulations


3. Management of personal information

Our company will take the following measures to prevent leakage, loss, or alteration of personal information:

Communication encryption using SSL, etc.

Access restriction and authentication management

Security measures against external attacks

Employee training regarding personal information management

Appropriate storage management for only the necessary period


4. About the provision of personal information to third parties

Our company will not provide personal information to third parties except in the following cases:

When there is consent from the individual

When required by law

When it is necessary to provide it to business partners such as product shipment and payment processing (*We obligate the contractors to properly manage the information through contracts)


5. About disclosure, correction, deletion, etc. of personal information

If the individual requests disclosure, correction, deletion, suspension of use, etc. of their retained personal data,
本人確認のうえ、法令に基づき速やかに対応します。


6. About cookies and access analysis




[Privacy Policy]


Healthy Nature (hereinafter referred to as “this website”) is operated by
Onetwelve Co., Ltd. (hereinafter referred to as “the Company”).
The Company recognizes the importance of protecting users’ personal information
and is committed to handling such information appropriately in accordance with
the following policy.


1. Collection of Personal Information


This website may collect personal information through the following means:

- When placing or purchasing products
- When using inquiry or contact forms
- When registering as a member or subscribing to email newsletters
- When participating in campaigns or surveys
- When entering shipping or payment information


The personal information collected may include, but is not limited to:
Name, address, telephone number, email address, shipping information,
payment information, purchase history, access logs, IP addresses, and similar data.


2. Purpose of Use of Personal Information


The Company uses collected personal information for the following purposes:

- Product shipment,